Swiss Applied Software Research offers an array technical support.
Your contract number (7 digits) and the user code number (3 digits) are found on your licence or in the form “About OfficeNetPoint®”.
You can contact as follows:
|By remote assistance|
More detailed is the description of your problem, the quicker will be the response time and the solution to the case.
If you requests is of general user interest, this will be published on the Support Forum and you will receive an E-mail with a link .
In the case that your request is specific to your business you will receive an E-mail or a telephone call, so please assure that you clearly mention the phone number on which a member of our team can reach you
SwissASR hotline is available during office hours from 08:00 to 16:00 (GMT) our support languages are English, French, German, and Italian.
For request in relation to purchase and activation of a new licence o for issues activating your licence we kindly ask you to call our hotline number +41 (0) 91 976 02 55 (from 08:00 to 16:00 GMT) via Skype or Chat