Windows 10 Support

 

 

 

OfficeNetPoint® is supported by Swiss Applied Software Research on the following editions of Windows 10 – Windows 10 Pro, Windows 10 Education, and/or Windows 10 Enterprise, and it has also been successfully tested on Windows 10 Home version 1607 even if this is not a recommended professional configuration.

OfficeNetPoint® is supported on the in-market supported servicing branches of Windows 10 including - Current Branch, Current Branch for Business and the client selected Long-Term Servicing Branch.

Clients with a cloud Windows server or a SwissASR managed Windows server installation only need a device with a suitable Microsoft® Remote Destop App, dowloadable from the Microsoft® Store, Google® Play or App Store®.

 

Technical Support

Customers can expect to work with our excellent team of Support Engineers (or System Integrators) who will ensure that OfficeNetPoint® is installed and packaged to suit the needs of your business.
Customers can find out more information about our technical support services by following this link.

 

System Requirements

COMPONENT

REQUIREMENT

Computer and processor

2 gigahertz (GHz) or faster x86-bit or x64-bit processor with SSE2 instruction set

Memory

4 GB RAM

Hard disk

10.0 GB available disk space

Display

min. 1366 x 768 Screen resolution

Graphics

Graphics hardware acceleration requires a DirectX 10 graphics card.

Operating system

Windows 10, Windows 8.1, Windows 8, Windows 7 Service Pack 1, Windows 10 Server, Windows Server 2012 R2, Windows Server 2012 or Windows Server 2008 R2.
For the best experience, use the latest version of any operating system and of Microsoft Office.

Browser

The current or immediately previous version of Internet Explorer; the current version of Microsoft Edge.

.NET dot NET version

.NET 3.5 required. Some features may require .NET 4.0, 4.5, or 4.6 CLR to also be installed.

Other

Internet functionality requires an Internet connection. Fees may apply.

 

A touch-enabled device is required to use any multi-touch functionality. But, all features and functionality are always available by using a keyboard, mouse, or other standard or accessible input device. Note that touch features are optimized for use with Windows 8, Windows 8.1 or Windows 10.

 

Certain advanced functionality may require connectivity to:

  • Microsoft Exchange Server 2016, Exchange Server 2013, Exchange Server 2010, or Exchange Online. Outlook 2016 does not support connections to Exchange Server 2007 and so OfficeNetPoint® ​.
  • For integration with Skype for Business/Microsoft Lync (optional): Skype for Business Online, Lync 2013, Lync 2010, and Office Communicator 2007 R2. Office Communicator 2005 and Office Communicator 2007 are not supported.
  • OneDrive or OneDrive for Business.
  • Microsoft Azure Cognitive Services (Real Time Translations)

Exchange Online, SharePoint Online, Skype for Business Online, and OneDrive for Business are supported with qualifying Office 365 subscriptions.

 

Certain inking features require Windows 10, Windows 8.1, Windows 8, or Windows 7.

 

Speech recognition functionality requires a close-talk microphone and audio output device.

 

Rights Management features require access to either a cloud deployment of Microsoft Rights Management (Azure Rights Management) or an on-premises deployment (Active Directory Rights Management Services).

 

Dynamic Calendars require server connectivity.

 

Microsoft Office 2016 or Microsoft Office 365 ProPlus Subscription.

 

Microsoft account